1. UNOFFICIAL DISCLAIMER 

Before we analyse the Terms & Conditions of using our online gallery, we would like to state that our organisation has been founded for supporting the artists, promoting culture and servicing the clients. We always try to deliver the best results according to our high service standards.

 

Moreover, our main task is happy clients and their satisfaction can be considered as our value. 

We believe into the interpersonal, friendly and human relationships. Please don't forget that behind a keyboard there is always a person, a clerk, a worker, someone who has a good faith and wants to help.

 

Our gallery's mentality is easy going into a professional framework and we expect a corresponding approach from you. All the rest which follows is just a red tape which is necessary to secure the customers' rights and to regulate the relationships between the gallery and the client. 

 

If common sense can control the relationship between the two parties, then we strongly believe that a win-win relationship can be maintained. We do our clients' life easier by not making Log-in forms and database. Locris art gallery tries to be approachable, to be human, to be artist, to be lover, to be free. 

 

We strongly advice you to pop in, say hi and we always love mentioning; communication is the key of success!   

2. APPLICATION

The present Terms and Conditions shall apply to the merchandise sold exclusively by the enterprise under the name “Locris ast gallery Ltd.” with distinctive title “Locris art gallery” or "the gallery", registered office on 9 Seagrave Road, London, England, SW6 1RP with Company No 13210589 and its electronic store www.locris.org

3. USER ACCEPTANCE

By using this site we consider as a fact that you have read all of the Terms and Conditions and Privacy Policy. Therefore, a further use of this web page is considered as an acceptance of all the Terms and conditions & Privacy Policy.

4. SUBMISSION AND ACCEPTANCE OF ORDERS 

4.1. Online order submission - Proposal for purchase of goods

The order of the products is submitted by completing and sending the special Order Form available at the online store. By finalizing the order, the Customer accepts the terms of the sale of the products he/she wishes to acquire. With this action, the Customer expressly and unreservedly declares to Locris art gallery that, before submitting his/her order, he/she has received in a clear and comprehensible manner the following information:

 

- The main characteristics of the products ordered, as described on the e-shop pages. The Customer has to check all relevant features before submitting his order so that he/she does not have any doubts about the characteristics and properties of the ordered products. Locris art gallery has no liability in the event that the Customer has failed to be adequately informed of the above.

 

- The Company's identity, address, telephone number and e-mail address.

- The total price of the products of the order, including VAT, and all additional shipping charges, as well as any other expense such as export charges. Where other charges cannot be accurately calculated in advance, such as customs duties, customs clearance costs or other costs, they are charged directly to the Customer by his/her local authorities at the place of receipt of the delivery.

 

- The means of payment, payment time, delivery, execution, but also the deadline within which the Company undertakes to deliver the goods.

 

- The Customer has the right to withdraw from the purchase within 14 days from the date of receipt of the product unless this is a personalized item or bespoke piece of art work.

 

- Sending the order to Locris art gallery is a proposal for the purchase of the ordered goods and a declaration of acceptance of all the charges that are described in the order.


4.2. Online Order Receipt Confirmation - Sale

The order is not binding for Locris art gallery before the Customer receives the confirmation of acceptance and processing of the order by Locris art gallery as described below.

The order is deemed to have been received by Locris art gallery from the moment the Customer receives an order status update with the indication "Your order has been received and is in the process of being processed". 

 

Order status updates are displayed on the User screen and sent by e-mail to the email address registered by the User/Customer. If the company ascertains the availability of the product and the absence of errors in the online store regarding the pricing or the price of the products, their characteristics etc., it will confirm the order by e-mail the Customer.

 

The order is considered binding and the sale is deemed to have been established and creates claims by the parties (Customer - Locris art gallery) only by sending and receiving the gallery's e-mail with the indication "Your order has been completed". The status of the order is constantly updated as and when changes occur during the handling of the Customer's order.

 

The Customer also has the opportunity to be informed about the progress of his/her order via e-mail (e-mail: locris.gallery@gmail.com).   
 

4.3 Limitations of Liability

In the context of good faith and business ethics, Locris art gallery is not obliged to accept an order and conclude the sale of products which, due to typographical or computer error, appear in the online store at an incorrect price, is less or higher than the one applicable to that period. 

 

In the event that an order shows an error in the price of only part of the ordered products, then the order is valid and is normally executed for the other products and is considered incomplete for the products in which the error was found. In the event of incorrect delivery of unsolicited products, the failure to notify our gallery and the return of the products cannot be regarded as consensus, acceptance or declaration of willingness to purchase them. In the event that a refund is requested by our gallery and the Customer is delayed to return these products for more than seven (7) calendar days, then such denial constitutes a declaration of intention to purchase the items and the order is deemed to have been confirmed and the Customer owes to pay their value.

5. PRODUCT AVAILABILITY 

The Customer is informed about the availability of the products through indications placed on the page of each product. The gallery reserves for the availability of its products in the event that they are not available at the time of the order is placed. In this case, Locris art gallery reserves the right not to accept the order and therefore not to conclude the sale. Any payments will be refunded to the Customer without undue delay, in the same way of payment that the Customer has chosen to pay for the order.

Special cases of availability are the following:

 

-Pre-order: The product is not in the supplier's warehouse but can be ordered. In this case the order will be executed when the product is available for delivery. The confirmation of receipt by Locris art gallery of the pre-order shall be deemed as acceptance of the order and conclusion of sale terms. In this case, full repayment is required.

 

-Not available/Discontinued or Temporarily not available product: The product is out of stock/depleted or not available and is expected to be received immediately.

 

In any case, Locris art gallery undertakes to deliver the ordered product within thirty (30) days of confirmation of receipt of the order. However, the Enterprise reserves the right to inform the Customer in the event of any additional reasons for making the product unavailable or for the possible (new) delivery time if there are reasons to delay the delivery. In such case, if the delay makes the transaction unprofitable for the Customer, the Customer is entitled to cancel the order unilaterally by means of a written statement (via e-mail at locris.gallery@gmail.com).    

 

In the event that the order is canceled and the sale agreement is terminated, the Enterprise must return, without undue delay, all the purchase price paid by the Customer.

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6. ORDER DELIVERY

6.1 Place of delivery

Purchased items will be delivered to the place specified by the Customer.

 

Any erroneous registration on the part of the Customer and therefore incorrect calculation of shipping costs does not create responsibility for the Enterprise, but for the Customer. 

Since after the receipt of the goods, the risk passes to the Customer, the latter has to check on receipt the products he/she receives, as with his/her signature upon receipt he/she confirms that he/she has received undeservingly the products of his/her order. If the Customer does not receive the product after receipt of the notice to send and despite the relevant notification from the carrier, the Enterprise reserves the right to withdraw from the sale.


6.2 Delivery time

STANDARD MAIL: 5-8 days to Europe & United Kingdom, 8-30 days to the rest of the world (without any custom delays)

 

For remote or inaccessible areas (refers to transportation and delivery of shipments to areas outside the limits of major cities), the delivery may need up to 10 working days to be completed.

 

The delivery time of the products and services sold shall be no more than thirty (30) days from the time of the sale, unless otherwise specifically agreed by the parties, in writing, by e-mail. 

 

All delivery times are only estimate and we cannot guarantee delivery dates. Keep in mind that in some parts of the world not all delivery services are available.

 

In case a product from the Customer’s order is in shortage or not in-stock, the Customer will be contacted by the gallery's sales department for a new dispatch and delivery date or for a possible replacement with a similar product. Locris art gallery reserves the right to modify the conditions, methods and cost of dispatch without prior notice.


6.3 Force majeure

Locris art gallery is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the gallery’s fault or due to force majeure and therefore the Enterprise is entitled to an extension of the time for execution. 

 

Indicative examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts and natural disasters. 

 

If such incidents last for more than two (2) weeks, the contract of sale may be terminated by any party without compensation

7. PAYMENT

Our gallery currently supports only a single payment method, for card payments. Credit or Debit.

8. RETURNS & REFUNDS

8.1 Product return policy

​The Customer has the right to withdraw from the purchase within 14 days from the date of receipt of the product.

The goal of Locris art gallery is to offer full satisfaction regarding the Customer’s experience with the website and services. If the Customer is not satisfied with the order, he/she can arrange for a return and refund. The Customer needs to inform the gallery by e-mail about his/her intention to return the order within 5 days of receiving the purchase. Returns notices received outside of this time or without notice may be rejected by Locris art gallery.

 

All custom-made orders are unique and non-returnable.

To arrange a return, the Customer needs to:

 

- Notify our team by e-mail about your intention to return the order. Email: locris.gallery@gmail.com. His/her request will be processed within 72 hours and he/she will receive an email informing that the replacement is under production or the refund is being processed. 

 

The following conditions must be met for accepting and processing the refund:

 

- The item in question must be unused and in re-sellable condition

A copy of the sales receipt that was delivered to you must be included. 

 

- Products must be returned to the original packaging that was shipped to ensure that the products are received without damage.

The rightful, according to each case, return intervals, must be followed.

 

- If the conditions are not collectively duly met, Locris art gallery will notify the Customer by an e-mail. In such a case, Customer has the option to collect products at his/her own expense. If Customer refuses to collect them, Locris art gallery reserves the right to keep the products as well as the amount paid out of the original order.

 

- If the item(s) is/are damaged by external factors the gallery will cover the shipping costs. If that's not the case, the Customer is strongly advised to return the item(s) via a trackable method.

Locris art gallery shall not be burdened by any returning costs. Those are borne by the Customer.

 

- If Locris art gallery is liable for a defect, the Customer is entitled to demand, without charge, replacement of the product with another. Locris art gallery has to make a replacement in a reasonable time.

 

In any case where Customer finds a defect, it is possible to contact the online store immediately after delivery on the same day or the next business day at locris.gallery@gmail.com

If a product is declared as defective by the Customer, Locris art gallery is expressively reserved for the diagnosis of the product as defective.

 

LIMITATION OF LIABILITY: The Enterprise does not provide a guarantee, nor does it guarantee protection for a suitably sold product for any particular purpose.

8.2 Refund policy 

Locris art gallery's purpose is to evaluate and accept returns within 3 business days of arriving at the warehouse. After the Customer’s refund is accepted, an e-mail confirmation will be dispatched about the process the refund.

 

The payment may take up to 10 business days, according to the Customer’s Bank’s policy. Locris art gallery can only process returns to the original purchase card. 

 

The Customer’s refund will be less than any shipping charge charged at the time of purchase. 

 

For non-UK customers, duties and other taxes will not be refunded. The Customer needs to contact local authorities for more information on these refunds.
 

9. PHOTOGRAPHY

​The photos that show the products in the gallery’s online store are as close to the real product as possible.

 

The photographs in this site are subject to copyright law and as such may not be used by anyone and for any cause without written authorization. Different product variants may be available, therefore the customer must be aware that the picture is not always accurate or does not describe it 100%. 

10. FINAL PROVISIONS 

E-commerce contracts are governed by English law, in particular by legislation regulating issues related to e-commerce, distance selling and consumer protection. Similarly, the site has been created and controlled by the Legislation of the United Kingdom will guide the use of the site and its interpretation. If the User chooses to access the site from another country, he/she has the responsibility to follow the laws of that country.

 

Any dispute arising out of the contractual relationship between Locris art gallery and the Customer will be settled by the competent Courts of United Kingdom.

 

The protection afforded by the provisions of the Law on Distance Contracts, as well as these terms, is emphasized that they apply to transactions only with natural persons who deal for purposes other than their commercial, craft, business or free trade activity.

If any part of the sales contract under these terms is found to be invalid or unenforceable by a court order, the rest of the contract will continue to apply. 

 

Locris art gallery may conclude an agreement for the assignment of its obligations to a suitable third party. 

 

The Customer will not be entitled to assign or transfer his rights or obligations under the sales contract to a third party.

All notifications must be made in writing (by e-mail).

 

By using this site we consider as a fact that you have read all of the Terms and Conditions and Privacy Policy. Therefore, a further use of this web page is considered as an acceptance of all the Terms and conditions & Privacy Policy.